For med spa owners & medical directors
The clients who drifted, the no-shows nobody re-booked, the 9 pm inquiries nobody answered — for most med spas that is tens of thousands of dollars a year, leaking in silence. Rebound is the AI system that brings it back, without adding a single hour to your team's day.
Where it leaks
No dashboard flags a client who simply stops coming. No report itemizes the appointment that was never re-booked. The loss never appears on your P&L — because it's the revenue that never arrived.
Layer I
She loved her results. She meant to come back. Then school runs, work, life — and eighteen months pass. She isn't unhappy; she's simply un-reminded. Multiply her by everyone in your files who hasn't visited in six months.
Silent, painless, and the single largest layer.
Layer II
A missed slot costs the treatment and the hour. The front desk means to follow up, but the phone is ringing and the 2 o'clock just walked in. Most missed appointments are never deliberately re-booked — they're just… gone.
Perishable inventory, expiring daily.
Layer III
She found you at 9:40 pm, browsing on the couch. She filled the form — or she didn't, because nobody answered the chat. By morning she's booked a consult with whoever replied first. Speed is the whole game, and business hours lose it.
Your highest-intent leads, coldest by morning.
Run your own numbers
Four numbers you already know. The formula is printed below the result — challenge every assumption on the call.
Estimated annual leak
per year, at your numbers
Assumes 15% of lapsed clients return for 2 visits/yr when systematically re-engaged, and 6 in 10 missed appointments are never re-booked without follow-up. Deliberately conservative — bring your objections to the session and we'll re-run it live with your real data.
Recover it — see the offerThe system
Rebound is not a dashboard your team must remember to open. It runs underneath — your booking system, your inbox, your client files — and surfaces only what needs a human signature.
Every client quiet for 6+ months is scored, sequenced, and re-engaged with a personal note in your voice — her treatment history, her provider's name, an easy way back in. No blast. No "we miss you!" coupon spam. A note she'd believe you wrote.
Confirmations that actually confirm, a waitlist that backfills cancelled slots automatically, and a follow-up for every missed appointment within the hour — so the empty chair is the exception, not the routine.
The 9:40 pm inquiry gets a warm, accurate reply in under a minute — pricing questions answered, consult offered, calendar link sent. Your front desk arrives to booked consults, not cold leads.
A model engagement
What the pilot actually looks like, day by day — modeled on "Lumière Aesthetics," our reference build of the full system.
Day 0 — The Clarity Session
Sixty minutes. We pull your real numbers — lapsed count, no-show rate, inquiry volume — and produce your Leak Map: where the money is, ranked, with the recovery plan. Yours to keep whatever you decide.
Days 1–4 — The quiet build
Booking system, inbox, client files. Your voice studied from your actual messages. Nothing for your team to learn — their tools stay exactly as they are.
Days 5–9 — Supervised warm-up
The first reactivation sequences go out in small batches, each one reviewed by you until the voice is indistinguishable from yours. No-show defense and inquiry capture switch on alongside.
Days 10–14 — Live
Handover, the numbers dashboard, and the weekly rhythm: you get a short Sunday note — recovered bookings, revenue attributed, what's next. The system works; you read one email a week.
Lumière Aesthetics is our reference implementation — a full working build on modeled data, shown live on the Clarity Session. Illustrative of the process, not a claimed client result. We'd rather show you a real system than invent a testimonial.
The engagement
Begin here
$397 · 60 minutes · credited toward the pilot
Then, if the math holds
$1,997 · fixed price · live in 14 days
The guarantee, in one sentence: your pilot system is live within 14 days of signing — reactivation sequences sending, no-show defense on — or the remaining balance is waived. We can offer that because the build is a rehearsed procedure, not an experiment.
Who builds it
Designed by the product designer behind TD Bank's mobile app — built end-to-end by the same pair of hands.
Rebound is built by LoopSuit AI — one senior designer-engineer, seven years across banking, health, and enterprise software, shipping the infrastructure and the product together. No agency handoffs, no junior team learning on your clinic. The person who maps your leak is the person who builds the system that closes it.
Asked, answered
No — and you'll verify that yourself. During warm-up, every message is drafted from your real past messages and approved by you before it sends. Clients reply to notes they believe you wrote, because functionally, you did — the system just did the remembering.
No. Rebound runs underneath the tools you already use — your booking platform, your inbox, your client records. Your team's day looks identical, except the chairs are fuller and the follow-ups are done.
Your data stays yours: processed for your clinic only, never pooled, never used to train anything, deletable on request. You own the system outright — code, data, and all — from day one. It's in the agreement.
Because the session isn't a pitch — it's a working diagnostic that produces your Leak Map and plan, which are yours to keep even if you never speak to us again. Charging for it keeps the room serious on both sides, and it's credited in full toward the pilot.
You'll have the weekly recovered-revenue report. If the numbers justify it, we continue month-to-month — expanding to the next layer. If they don't, you keep everything that was built and we part as adults. No lock-in, ever.
The ask, last — as it should be
One hour, $397, your real numbers on the table. You leave with the Leak Map either way.
Book the Clarity Session